Senior Auto Physical Damage Claims Specialist

Msig USA; Florida; Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Healthcare and Retirement Benefits

401(k) with profit-sharing

Paid time off

Paid parental leave

Tuition reimbursement

Life and AD&D insurance

Job summary

MSIG USA, the US-based subsidiary of MS&AD Insurance Group Holdings, is seeking a claims professional to manage commercial auto physical damage claims within authority and in line with MSMM guidelines.

You will review coverage, verify endorsements, apply negligence rules, route claims through the proper channels, and ensure timely, fair outcomes for insureds, claimants, and brokers while controlling costs.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• At least three years of claims experience, including auto physical damage; commercial auto or fleet experience preferred.
• Active adjuster license or ability to obtain within 90 days; additional state licenses as required.

Responsibilities

• Review new auto physical damage assignments at first notice of loss and verify policy/coverages.
• Make timely liability determinations using reports, statements, and data.
• Triage claims to appropriate handling channel per routing protocol and re-route as needed.
• Review vendor appraisals and invoices for accuracy and policy terms.
• Manage rental, loss-of-use, towing, and storage to control costs.
• Communicate with insureds, claimants, brokers, and fleet managers throughout the process.

Skills

Auto PD claims

Claims handling

Liability determinations

Communication

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Adjuster licensing

Job description

MSIG USA, the US-based subsidiary of MS&AD Insurance Group Holdings, is seeking a claims professional to manage commercial auto physical damage claims within authority and in line with MSMM guidelines.

You will review coverage, verify endorsements, apply negligence rules, route claims through the proper channels, and ensure timely, fair outcomes for insureds, claimants, and brokers while controlling costs.