Senior Auto Parts Pro – DIY Services & Tech Expert

Advance Auto Parts Inc.

Charlotte (NC)

On-site

USD 28,000 - 46,000

Full time

14 days+

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Job summary

Advance Auto Parts Inc. in Charlotte, NC is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. You will assist customers in-store and over the phone, perform DIY services like battery installations, and maintain inventory and store presentation.

A strong background in automotive parts and sales is required, with English proficiency and flexibility to work days, evenings, and weekends. Join our team to help DIY customers complete projects with confidence.

Qualifications

  • 3–5 years of prior automotive parts experience.
  • Proven sales ability with past experience in fulfillment of customer transactions.
  • ASE certification preferred, but not required.
  • Must have a valid driver’s license.

Responsibilities

  • Facilitate selling experience for DIY customer visits and phone calls.
  • Achieve personal / store sales goals and service objectives.
  • Manage DIY services including battery installation, testing, wiper installs, etc.
  • Ensure high standards of customer service and store appearance standards.
  • Key holder responsibilities (task assignment and completion, safety, open/close duties).
  • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
  • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot.
  • Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge
Diagnostics
Customer service
POS systems operation
Microsoft Word
Excel

Tools

POS systems
Inventory software

Job description

Advance Auto Parts Inc. in Charlotte, NC is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. You will assist customers in-store and over the phone, perform DIY services like battery installations, and maintain inventory and store presentation.

A strong background in automotive parts and sales is required, with English proficiency and flexibility to work days, evenings, and weekends. Join our team to help DIY customers complete projects with confidence.

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