DIY Auto Parts Pro: Expert Sales & Diagnostics

Advance Auto Parts Inc.; Charlotte (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts Inc. in Charlotte, NC, is seeking a Retail Parts Pro to provide expert knowledge of parts and store systems. You will assist DIY customers, perform services like battery installations, and contribute to sales goals while maintaining a clean, safe store environment.

The role requires 3–5 years of automotive parts experience, strong communication, and the ability to work flexible hours including weekends. ASE certification is preferred but not required.

Qualifications

• 3–5 years of automotive parts experience.
• Familiarity with parts lookup and store inventory processes.
• Ability to work days, evenings, and weekends as needed.

Responsibilities

• Provide GAS2 selling experience for DIY customers and phone inquiries.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery and wiper installations.
• Maintain high standards of customer service and store appearance.
• Fulfill key holder responsibilities and daily opening/closing tasks.
• Assist in inventory processes and maintain cleanliness.

Skills

Customer service

Sales ability

Parts lookup knowledge

Communication skills

Team collaboration

Education

ASE certification (preferred)

Tools

MS Office (Word, Excel)

Store systems knowledge

Job description

Advance Auto Parts Inc. in Charlotte, NC, is seeking a Retail Parts Pro to provide expert knowledge of parts and store systems. You will assist DIY customers, perform services like battery installations, and contribute to sales goals while maintaining a clean, safe store environment.

The role requires 3–5 years of automotive parts experience, strong communication, and the ability to work flexible hours including weekends. ASE certification is preferred but not required.