Automotive Parts Pro: DIY Services and Advanced Support

Advance Auto Parts Inc.; Clinton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. in Clinton, NC is seeking a Retail Parts Pro to support advanced DIY sales with strong knowledge of automotive systems and parts. You'll assist customers in-store and over the phone, manage parts sourcing, and ensure accurate inventory and service quality.

The role emphasizes expert store systems use, high standards of customer service, and the ability to perform basic DIY services such as battery testing and wiper installations. Full-time employment with varied shifts.

Qualifications

• Hands-on knowledge of automotive systems and parts
• Ability to read and interpret parts catalogs
• Strong customer service and communication skills
• Willingness to work varied shifts including weekends
• Proven ability to meet sales goals
• Must have valid driver’s license

Responsibilities

• Facilitate selling experience for DIY customers visiting the store or calling
• Acheive personal/store sales goals and service objectives
• Manage DIY services including battery installation and wiper installations
• Ensure high standards of customer service and store appearance
• Key holder responsibilities including opening/closing duties
• Assist in store inventory processes and cycle counts
• Provide DIY services and source from multiple channels as needed

Skills

Automotive systems knowledge

English communication

Microsoft Word

Microsoft Excel

Customer service

Sales skills

Inventory management

Reading/interpretation

Teamwork

Safety awareness

Education

Driver's license

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. in Clinton, NC is seeking a Retail Parts Pro to support advanced DIY sales with strong knowledge of automotive systems and parts. You'll assist customers in-store and over the phone, manage parts sourcing, and ensure accurate inventory and service quality.

The role emphasizes expert store systems use, high standards of customer service, and the ability to perform basic DIY services such as battery testing and wiper installations. Full-time employment with varied shifts.