DIY Auto Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; Winston-Salem (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. in Winston-Salem, NC seeks a Retail Parts Pro to support advanced DIY services and provide expert parts knowledge to customers. The role requires strong product knowledge, in-store system proficiency, and a customer-first mindset.

The position emphasizes sales performance, battery installation and other DIY services, plus maintaining store standards and safety. Flexibility to work days/evenings/weekends is needed.

Qualifications

• Experience with automotive parts and systems.
• Ability to read parts catalogs and operate store systems.
• Strong customer service and sales mindset.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities including safety and store opening/closing.

Skills

Automotive systems knowledge

Parts lookup systems

POS systems

Customer service

Sales skills

English communication

Microsoft Excel

Troubleshooting

Inventory management

Safety knowledge

Education

ASE certification

Tools

Excel

Inventory software

POS hardware

Job description

Advance Auto Parts Inc. in Winston-Salem, NC seeks a Retail Parts Pro to support advanced DIY services and provide expert parts knowledge to customers. The role requires strong product knowledge, in-store system proficiency, and a customer-first mindset.

The position emphasizes sales performance, battery installation and other DIY services, plus maintaining store standards and safety. Flexibility to work days/evenings/weekends is needed.