DIY Auto Parts Pro & Service Specialist

Advance-Auto-Parts; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts in Wilmington, NC seeks a Retail Parts Pro to deliver expert sales support, advanced parts knowledge, and professional DIY service guidance to customers. You will assist in-store and by phone, leveraging store systems and diagnostic tools to meet sales and service goals.

The role includes performing DIY services (battery installs, testing, wiper replacements), inventory duties, and key holder responsibilities.

Qualifications

• 3-5 years of automotive parts experience.
• Proven sales ability with past customer transactions.
• Valid driver's license required.
• ASE certification preferred, but not required.

Responsibilities

• Assist DIY customers in person and by phone.
• Perform battery installation, testing, and wiper installs.
• Manage store inventory including cycle counts and back stock.
• Operate POS and parts lookup systems.

Skills

Customer service

Parts lookup

Inventory management

Sales skills

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Diagnostic testing equipment

Job description

Advance Auto Parts in Wilmington, NC seeks a Retail Parts Pro to deliver expert sales support, advanced parts knowledge, and professional DIY service guidance to customers. You will assist in-store and by phone, leveraging store systems and diagnostic tools to meet sales and service goals.

The role includes performing DIY services (battery installs, testing, wiper replacements), inventory duties, and key holder responsibilities.