Advanced Automotive Parts Pro

Advance-Auto-Parts; Selma (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Advance Auto Parts in Selma, NC is seeking a Retail Parts Pro to support advanced DIY customers with expert knowledge of parts and store systems. The role emphasizes accurate parts identification, troubleshooting, and project assistance for DIY customers while maintaining store standards.

The position includes selling and service objectives, DIY services such as battery installations and wiper installs, and active involvement in inventory control and store upkeep.

Qualifications

• Customer service experience in a retail environment.
• Ability to locate and stock parts efficiently.
• Familiarity with parts catalogs and store systems.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.

Skills

Customer service

Parts lookup

Inventory management

Diagnostic skills

Microsoft Excel

Education

ASE certification

Valid driver’s license

Tools

POS system

Inventory software

Job description

Advance Auto Parts in Selma, NC is seeking a Retail Parts Pro to support advanced DIY customers with expert knowledge of parts and store systems. The role emphasizes accurate parts identification, troubleshooting, and project assistance for DIY customers while maintaining store standards.

The position includes selling and service objectives, DIY services such as battery installations and wiper installs, and active involvement in inventory control and store upkeep.