Senior Auto Liability Major Case Specialist

Travelers Companies, Inc.; Buffalo (NY); Sur place; USD 102 000 - 168 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(k) Matching

Pension Plan

Paid Time Off

Résumé du poste

The Travelers Companies, Inc. is seeking a Major Case Specialist, Auto Liability, to independently manage high-exposure injury and property-damage claims from initial notice to resolution. You will serve as a technical resource and partner with legal and underwriting teams.

Ideal candidates have 5+ years in complex bodily injury claims and active adjuster licenses, with strong negotiation, communication, and analytical skills. Travel may be required, and state licenses must be kept current.

Qualifications

• High School Diploma or GED.
• Four years of bodily injury liability, property damage liability, or comparable claim related experience.

Responsabilités

• Independently manage an active caseload of injury and/or property damage claims through resolution.
• Conduct detailed investigations to gather evidence, assess liability and determine extent of damages and establish appropriate reserves.
• Evaluate claim information and documentation to make informed decisions regarding coverage and resolutions.
• Engage in negotiations with claimants, legal representatives, and other parties to achieve fair and equitable resolutions.
• Develop and execute advanced resolution strategies and coordinate internal and external resources to conduct comprehensive claim investigations and evaluations.
• Prepare and present detailed reports on claim status, trends and outcomes to senior management.
• Work closely with legal, underwriting, and other departments to ensure coordinated claim handling.
• Partner with Counsel to develop, direct, and execute litigation management strategies.
• Maintain comprehensive and accurate records of all claim activities, communications, and decisions.
• Identify areas in which we can improve or enhance current best practices and offer creative solutions.
• Adapt to new technology implementations, system upgrades, and digital tool rollouts, particularly in the areas of AI while maintaining productivity and service quality.
• Acquire and maintain relevant Insurance License(s) to comply with state and Travelers’ requirements within three months of starting the job.
• May require travel, including overnight stays, to attend mediations, trials, arbitration, etc.
• Perform other duties as assigned.

Connaissances

Communication skills

Negotiation

Independent decision making

Attention to detail

Stress management

Insurance knowledge

Formation

Bachelor’s Degree

Outils

Microsoft Office

Description du poste

The Travelers Companies, Inc. is seeking a Major Case Specialist, Auto Liability, to independently manage high-exposure injury and property-damage claims from initial notice to resolution. You will serve as a technical resource and partner with legal and underwriting teams.

Ideal candidates have 5+ years in complex bodily injury claims and active adjuster licenses, with strong negotiation, communication, and analytical skills. Travel may be required, and state licenses must be kept current.