Senior Auto Liability Claims Specialist

Travelers Companies, Inc.; South Dakota; On-site; USD 84,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) match program

Paid time off

Job summary

Travelers Companies, Inc. is seeking a Technical Specialist, Auto Liability to manage injury and property damage claims from first notice through resolution. You will determine coverage, evaluate liability, establish reserves, and issue timely payments within authority, mentoring junior staff as needed.

The role requires strong communication, analytical thinking, and the ability to manage complex cases, including potential litigation, with a focus on fair, timely resolutions.

Qualifications

• Bachelor’s Degree required.
• Three years of bodily injury claim experience.
• Two years of litigation claim experience.
• Active adjuster license where required by state law.
• Experience with claims management systems and Microsoft Office.

Responsibilities

• Independently manage an active caseload of injury and/or property damage claims through resolution within authority.
• Handle high complexity liability claims including coverage disputes and contractual indemnity issues.
• Investigate and gather information to determine coverage and evaluate liability.
• Provide timely, professional communication to customers, counsel, and stakeholders.
• Negotiate settlements and coordinate with internal/external resources for investigations and evaluations.
• Maintain accurate claim records in management systems.

Skills

Verbal communication

Written communication

Analytical thinking

Conflict resolution

Negotiation skills

Education

Bachelor’s degree

Tools

Claims management systems

Microsoft Office

Job description

Travelers Companies, Inc. is seeking a Technical Specialist, Auto Liability to manage injury and property damage claims from first notice through resolution. You will determine coverage, evaluate liability, establish reserves, and issue timely payments within authority, mentoring junior staff as needed.

The role requires strong communication, analytical thinking, and the ability to manage complex cases, including potential litigation, with a focus on fair, timely resolutions.