Senior Atlassian Platform & ITSM Engineer
Marathon TS
A complete application in a minute — tailored resume and cover letter, ready to send.
Job summary
Marathon TS offers an Atlassian Platform & ITSM Engineer role to support the Architecture & Service Excellence SDLCNext Support Team. This hands-on position combines Atlassian platform engineering and administration, business/process analysis, ITSM, and solution design for government users and platform teams.
You will manage the full lifecycle from requirements discovery through deployment, enablement, incident resolution, and continuous improvement, collaborating with admins, engineers,
Qualifications
- 5+ years of combined experience in enterprise platform engineering or administration, business/process analysis, ITSM.
- Hands-on experience administering Jira and/or Jira Service Management in an enterprise environment.
- Experience supporting Confluence and integrating Atlassian tools with REST APIs, ScriptRunner, or similar extensions.
- U.S. citizenship and ability to obtain a Common Access Card (CAC).
Responsibilities
- Lead solution consulting, requirements, and delivery.
- Configure and maintain Jira, JSM, Confluence; manage projects, workflows, fields, screens, dashboards.
- Provide Tier 1/2 support for ITSM operations and platform reliability.
- Develop integrations, automation, reporting, and analytics across tools.
- Drive adoption, documentation, and knowledge continuity.
Skills
Education
Tools
Job description
Marathon TS offers an Atlassian Platform & ITSM Engineer role to support the Architecture & Service Excellence SDLCNext Support Team. This hands-on position combines Atlassian platform engineering and administration, business/process analysis, ITSM, and solution design for government users and platform teams.
You will manage the full lifecycle from requirements discovery through deployment, enablement, incident resolution, and continuous improvement, collaborating with admins, engineers,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
