Senior Associate Insurance Account Manager - Growth

PGA Peck Glasgow; Madison (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Company Paid Life Insurance

Medical, Dental, Vision

401(k) with company match

Voluntary benefits

Job summary

The Hilb Group in Madison, AL seeks a Senior Associate Account Manager to join our in-office team. You will support Account Managers handling Large Complex accounts, respond to client inquiries, and prepare certificates, endorsements, and policy changes. Strong organizational and communication skills are essential.

This role reports to the agency in Madison and offers growth within a service-driven environment; knowledge of property & casualty insurance is preferred and licensing may be required.

Qualifications

• High school diploma required; associate's or bachelor's preferred.
• 0-2 years in insurance, customer service, or administrative support.
• Commercial insurance exposure preferred; license or ability to obtain license.

Responsibilities

• Support Account Managers servicing Large Complex accounts.
• Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes.
• Prepare and issue certificates of insurance, binders, and endorsements.
• Process policy changes, renewals, and cancellations in agency management systems.
• Gather underwriting information and application materials.
• Maintain accurate client files and ensure regulatory compliance.
• Track renewal timelines and ensure documentation is processed.

Skills

Organizational skills

Communication skills

Multitasking

Customer service

Education

High school diploma

Associate's degree

Bachelor's degree

Tools

Agency management systems

Microsoft Office

Job description

The Hilb Group in Madison, AL seeks a Senior Associate Account Manager to join our in-office team. You will support Account Managers handling Large Complex accounts, respond to client inquiries, and prepare certificates, endorsements, and policy changes. Strong organizational and communication skills are essential.

This role reports to the agency in Madison and offers growth within a service-driven environment; knowledge of property & casualty insurance is preferred and licensing may be required.