Senior Application Support Analyst

SPECTRAFORCE; Oakland (CA); Hybrid; USD 55,104 - 82,656; Full time

Job summary

SPECTRAFORCE is seeking an experienced Application Support Analyst to maintain and troubleshoot large-scale enterprise applications. The role emphasizes production operations, Linux/Unix troubleshooting, Oracle/SQL, application integration, and monitoring to keep systems running smoothly.

Hybrid work arrangement with mostly remote work and onsite presence as needed, contract duration 8+ months. The candidate will collaborate with business users, technology teams, suppliers, and contractors,

Qualifications

• Hands-on experience supporting complex enterprise applications in production.
• Comfortable troubleshooting across applications, Linux/Unix, Oracle databases, SQL, and web services.
• Ability to follow runbooks, playbooks, and coding guidelines in a structured environment.

Responsibilities

• Support large-scale enterprise applications and production operations.
• Troubleshoot application and data-related issues, participate in incident and problem management.
• Collaborate with business users, technology teams, suppliers, and contractors.
• Maintain monitoring and runbooks for steady system operations.

Skills

Enterprise application support

Linux/Unix troubleshooting

Oracle

SQL

Application integration

Production operations

Web services

Monitoring

Incident management

Problem management

Change management

Release management

Job description

Work Arrangement: Hybrid – Mostly Remote, with onsite presence as needed

Contract Duration: 8+ months

Local Candidate Preference: Bay Area candidates preferred, followed by candidates within the Service Territory and other onshore locations.

Equipment Requirement: A client laptop will be provided and is required for this assignment. In the event of significant delays in receiving the client-issued laptop, the supplier should be able to provide a laptop to support initial orientation and onboarding activities.

About the Role

We are seeking an experienced Application Support Analyst to support large-scale enterprise applications and critical production operations. The ideal candidate will have strong experience with enterprise application support, Linux/Unix troubleshooting, Oracle/SQL, application integration, and production operations.

This role will support SmartMeter applications, interfaces, data processing, system monitoring, and operational workflows. The Application Support Analyst will troubleshoot application and data-related issues, support continuous system operations, participate in incident and problem management, and collaborate with business users, technology teams, suppliers, and contractors.

The successful candidate will be comfortable working independently while following established runbooks, playbooks, work instructions, coding guidelines, application development frameworks, and database standards.

Ideal Candidate

The ideal candidate is a hands‑on Application Support and Operations professional with experience supporting complex enterprise applications in production. They should be comfortable troubleshooting across applications, Linux/Unix, Oracle databases, SQL, integrations, web services, and infrastructure components

The successful candidate will bring strong technical troubleshooting skills, attention to data quality, excellent communication, and the ability to support critical operational processes in a structured enterprise environment.

Key Skills:

Application Support | Application Operations | Enterprise Applications | Production Support | Linux | Unix | Oracle | SQL | SmartMeter | Application Integration | Web Services | Monitoring | Incident Management | Problem Management | Change Management | Release Management