Senior Application Reliability Engineer - Hybrid

The Depository Trust & Clearing Corporation (DTCC); Tampa (FL); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Base pay and annual incentive

Comprehensive health and lifeinsurance

Pension / Retirement benefits

Paid Time Off and Personal/Family Care

Flexible/hybrid model (3 days onsite,

Job summary

DTCC is seeking a Senior Application Support Engineer to power our global financial markets infrastructure by ensuring reliability, availability, and performance of platforms that support wealth management and master reference data.

You will apply Site Reliability Engineering principles across a portfolio of 40+ mission‑critical applications, spanning on‑prem and cloud environments, OpenShift, Kafka, IBM MQ, and distributed systems.

Qualifications

• Bachelor’s degree preferred or equivalent practical experience.
• 6–8 years of experience supporting enterprise applications in complex production environments.

Responsibilities

• Production Reliability & Incident Management: Ensure the availability, stability, and performance of mission‑critical applications.
• Lead incident response, troubleshooting, and root cause analysis (RCA) activities.
• Drive preventative solutions that improve resiliency and reduce recurring issues.
• Operational Excellence & Resiliency: Support application recovery, failover, disaster recovery (DR), and business continuity activities.
• Maintain operational readiness across a portfolio of enterprise applications.
• Support critical processing schedules and service‑level commitments.
• Partner with Development, Infrastructure, Cloud, Database, Network, Security, and Product teams to ensure platform reliability.
• Support audit, risk, compliance, and operational control requirements.
• Build strong partnerships across globally distributed teams to drive continuous improvement.

Skills

SRE principles

Incident management

Automation

Troubleshooting

Education

Bachelor’s degree preferred or equivalent practical experience

Tools

Java/J2EE

Oracle

SQL

DB2

IBM MQ

Kafka

Redis

OpenShift/Kubernetes

Splunk

Grafana

Dynatrace

AutoSys

ServiceNow/ITIL

Linux/Unix

AWS/AZURE

Job description

DTCC is seeking a Senior Application Support Engineer to power our global financial markets infrastructure by ensuring reliability, availability, and performance of platforms that support wealth management and master reference data.

You will apply Site Reliability Engineering principles across a portfolio of 40+ mission‑critical applications, spanning on‑prem and cloud environments, OpenShift, Kafka, IBM MQ, and distributed systems.