Senior Application Production Support – Onsite Jersey City

Modis; Jersey City (NJ); On-site; USD 86,788 - 93,676; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Job summary

A leading technology staffing firm is seeking an Application Support Specialist for a contract position in Jersey City, NJ. This role involves responding to business queries within the Market Risk space and utilizing tools like ITSM and JIRA. Candidates should have over 10 years of production support experience, strong SQL, UNIX/LINUX knowledge, and exceptional communication skills. The position requires onsite work three days a week, offering competitive hourly rates. Benefits include medical, dental, and 401K options.

Qualifications

• 10+ years of Production Support experience.
• Strong SQL Knowledge.
• Strong UNIX / LINUX knowledge.
• Knowledge of Software Development Life Cycle.
• Working knowledge of ITIL.

Responsibilities

• Respond to and resolve business queries for Market Risk space.
• Manage user query mailbox effectively.
• Respond to and resolve feed and batch support items.
• Utilize framework tools for updates and reports.
• Incident management and escalations.
• Documentation and knowledge management.

Skills

Production Support experience

SQL

UNIX / LINUX

ITIL knowledge

Project and time management

Communication skills

Python Scripting

Tools

ITSM

ITRS

DynaTrace

Splunk

Autosys

Tableau

Job description

A leading technology staffing firm is seeking an Application Support Specialist for a contract position in Jersey City, NJ. This role involves responding to business queries within the Market Risk space and utilizing tools like ITSM and JIRA. Candidates should have over 10 years of production support experience, strong SQL, UNIX/LINUX knowledge, and exceptional communication skills. The position requires onsite work three days a week, offering competitive hourly rates. Benefits include medical, dental, and 401K options.