Production App Support Engineer - Onsite NY

firstPRO, Inc; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

A staffing and consulting firm in New York seeks an experienced Application Support Engineer for a direct hire, onsite position. The role demands monitoring production systems, investigating anomalies, and executing corrective actions. Candidates should have over 3 years in production operations or site reliability engineering, along with basic Linux skills and experience with monitoring tools. Full-time hours include four weekdays and one weekend day per week, offering a competitive salary range of $100,000 to $140,000 annually.

Qualifications

• 3+ years in production operations, site reliability engineering, or technical support for mission-critical systems.
• Basic Linux system administration skills and networking knowledge.
• Experience using monitoring and observability tools.

Responsibilities

• Monitor production systems and analyze alerts to determine severity and response strategy.
• Investigate system anomalies to identify root causes.
• Determine and execute corrective actions based on risk and business impact.

Skills

Production operations experience

Linux system administration

Troubleshooting skills

Monitoring tools proficiency

Job description

A staffing and consulting firm in New York seeks an experienced Application Support Engineer for a direct hire, onsite position. The role demands monitoring production systems, investigating anomalies, and executing corrective actions. Candidates should have over 3 years in production operations or site reliability engineering, along with basic Linux skills and experience with monitoring tools. Full-time hours include four weekdays and one weekend day per week, offering a competitive salary range of $100,000 to $140,000 annually.