Senior Application Analyst III — Healthcare IT & Training

Harbor Care; Nashua (NH); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee‑paid life insurance options

Generous paid time off and company‑pun

401(k) retirement plan with an an-exc

Employee wellness and supportresources

Opportunities for professional growth

Job summary

Harbor Care in Nashua, NH is seeking an Application Analyst III to train, configure, optimize, and support enterprise applications while leading projects. You will partner with stakeholders to deliver technology solutions that improve operations and service delivery.

The role emphasizes documentation, analytics, and a collaborative approach that aligns with our values of dignity, respect, and transparency, and supports Harbor Care’s mission to help the communities we serve.

Qualifications

• 3+ years in clinical informatics, healthcare IT or similar related work.
• Working knowledge of an Electronic Health Record (EHR), EMR or Practice Management Systems.
• Excellent customer service skills.
• Mastery of Microsoft Outlook, Word, Excel and PowerPoint.
• Experience collaborating with people from diverse populations.
• Ability to communicate effectively and work collaboratively with diverse populations.

Responsibilities

• Develop and deliver training materials and sessions for end-users and internal teams.
• Configure and maintain application settings, workflows, and integrations to meet evolving business needs.
• Maintain documentation for system configurations, processes, and support procedures.
• Develop, analyze, and deliver reporting and data analytics to support strategic decision making and optimize performance.
• Provide higher level support for enterprise applications, ensuring timely resolution of incidents and requests.
• Lead or participate in application-related projects, including upgrades, migrations, and new implementations.
• Build positive relationships with clients, staff, and community partners; maintain documentation and reporting.
• Support Harbor Care’s philosophy of care, mission, and organizational values daily.

Skills

Clinical informatics

Healthcare IT

EHR/EMR knowledge

Customer service

Microsoft Office

Communication

Collaboration with diverse populations

Tools

Athena Practice EMR/EHS

SQL

Reporting tools

Job description

Harbor Care in Nashua, NH is seeking an Application Analyst III to train, configure, optimize, and support enterprise applications while leading projects. You will partner with stakeholders to deliver technology solutions that improve operations and service delivery.

The role emphasizes documentation, analytics, and a collaborative approach that aligns with our values of dignity, respect, and transparency, and supports Harbor Care’s mission to help the communities we serve.