Application Analyst II – Remote (Healthcare IT)

TEEMA; Irving (TX); Remote; USD 70,000 - 90,000; Full time

Job summary

TEEMA Solutions Group is looking for an experienced Application Analyst II to join their healthcare IT team in Irving, Texas. This role includes providing Tier 2 and Tier 3 application support for critical clinical and business applications. The ideal candidate must have a bachelor's degree and experience in a healthcare environment.

The position requires strong troubleshooting skills and knowledge of ITIL processes. If you're passionate about healthcare technology and enjoy resolving challenging issues, apply now!

Qualifications

• Bachelor's degree (proof of education required).
• Experience supporting third-party clinical applications (non-imaging).
• Tier 2/Tier 3 application support experience in a healthcare environment.

Responsibilities

• Provide Tier 2 and Tier 3 application support for clinical and business applications.
• Troubleshoot and resolve complex incidents, coordinating with vendors.
• Ensure high system availability by following ITIL-based processes.

Skills

Troubleshooting skills

Documentation skills

Customer service skills

Communication skills

Knowledge of ITIL

Education

Bachelor's degree

Tools

Microsoft Office

Collaboration tools

Enterprise back-office applications

Job description

We're seeking an experienced Application Analyst II to join a collaborative healthcare IT team supporting mission‑critical clinical and back‑office applications across a large, multi‑site healthcare environment. This is an excellent opportunity for a self‑motivated professional who enjoys solving complex technical issues while making a meaningful impact on healthcare operations.

In this role, you'll provide Tier 2 and Tier 3 application support for a portfolio of third‑party clinical (non‑imaging) and business applications. You'll troubleshoot and resolve complex incidents, coordinate with vendors and infrastructure teams, and ensure high system availability by following ITIL‑based incident, problem, and change management processes. You'll also maintain detailed documentation, contribute to the knowledge base, and participate in a rotating on‑call schedule supporting critical applications.

Required Qualifications

• Bachelor's degree (proof of education required)
• Experience supporting third‑party clinical applications (non‑imaging)
• Tier 2/Tier 3 application support experience in a healthcare environment
• Strong knowledge of ITIL incident and problem management processes
• Experience supporting Microsoft Office, collaboration tools, and enterprise back‑office applications
• Excellent troubleshooting, documentation, communication, and customer service skills
• Ability to work independently while collaborating effectively with cross‑functional technical teams

If you're passionate about healthcare technology, enjoy resolving challenging application issues, and thrive in a fast‑paced enterprise environment, we'd love to hear from you.