Senior App Support Engineer — Workday & Salesforce (Hybrid)

Huxley; Boston (MA); Hybrid; USD 125,000 - 145,000; Full time

Job summary

Huxley in Boston, MA is seeking a Senior Application Support Engineer to join a Finance-focused Enterprise Applications team. Hybrid work arrangement encourages collaboration across Workday, Salesforce, and related platforms to maintain reliability and drive improvements.

You'll troubleshoot production incidents, coordinate releases, and partner with business users, IT, and vendors to optimize performance and scalability of key systems like Workday, Salesforce, Tableau, and GTreasury.

Qualifications

• 5+ years in Application Support, Production Support, or Enterprise Applications environments.
• Hands-on Workday troubleshooting and daily platform operations.
• Experience diagnosing complex issues across enterprise systems.
• Proven incident management skills coordinating with stakeholders, technical teams, and vendors.
• Familiarity with ITIL-based service management.

Responsibilities

• Troubleshoot production incidents and manage lifecycle end-to-end.
• Provide platform administration and release coordination.
• Collaborate with business users, IT, and third-party vendors.
• Drive ongoing operational improvements and automation initiatives.

Skills

Workday

Salesforce

SQL

AWS

BI tools

Incident management

Tools

Tableau

Investran

GTreasury

DocuSign

Box

Job description

Huxley in Boston, MA is seeking a Senior Application Support Engineer to join a Finance-focused Enterprise Applications team. Hybrid work arrangement encourages collaboration across Workday, Salesforce, and related platforms to maintain reliability and drive improvements.

You'll troubleshoot production incidents, coordinate releases, and partner with business users, IT, and vendors to optimize performance and scalability of key systems like Workday, Salesforce, Tableau, and GTreasury.