Workday Financials Engineer

TPA technologies; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

TPA technologies is seeking a Senior Application Support Engineer to join their Boston office, focusing primarily on Workday Financials. This hybrid role requires 5+ years of application or production support experience, with a strong emphasis on diagnosing Workday integration issues. Responsibilities include supporting production systems, incident management, and collaborating with cross-functional teams. This position is a direct-hire permanent opportunity and requires the candidate to be local to Boston.

Qualifications

• 5+ years of experience in application or production support within enterprise environments.
• Hands-on experience with supporting Workday Financials.
• Proficient in Workday integrations, including EIB, custom reports, and scheduled processes.

Responsibilities

• Monitor and support production systems, integrations, and data pipelines.
• Troubleshoot application, data, and integration issues across enterprise platforms.
• Manage and resolve incidents using ITIL based practices.

Skills

Application or production support

Proficiency in Workday integrations

Incident management

Problem-solving

Tools

Workday Financials

Salesforce

Workday Studio

Job description

Our client, a leading global private investment firm managing approximately $160 billion in AUM, is currently looking for a Senior Application Support Engineer to support Workday Financial.

This is direct-hire permanent opportunity. This will be hybrid (3 days) in their Boston (Back Bay) office. MUST be local to Boston.

This position will primarily focus on Workday Fin, while also supporting a range of other SaaS platforms/applications as needed. The individual will work closely with business stakeholders, software development teams, and third-party vendors to troubleshoot issues, manage production incidents, and implement operational improvements across supported platforms.

Responsibilities

• Monitor and support production systems, integrations, and data pipelines
• Troubleshoot application, data, and integration issues across enterprise platforms
• Manage and resolve incidents using ITIL based practices, lead root cause analysis when needed
• Support user access, provisioning, and platform administration
• Partner with development teams, business analysts and vendors to resolve issues and implement improvements
• Assist with releases, system upgrades, and environment maintenance
• Respond to business data inquiries and operational support requests

Qualifications

Required

• 5+ years of experience in application or production support within enterprise environments
• Hands‑on experience with supporting Workday Financials
• Proficiency in Workday integrations, including EIB, custom reports, and scheduled processes
• Demonstrated ability to diagnose and resolve Workday integration errors and warnings
• Experience managing incidents end‑to‑end and collaborating effectively across cross‑functional teams
• Proactive problem‑solver with a focus on reducing recurring issues and improving user experience

Preferred

• Salesforce experience, including administration or data management
• Familiarity with integration tools and job schedulers
• Knowledge of ITIL practices
• Experience with Workday Studio