Senior AP & Accounting Analyst

Compass Group USA; Seaside (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Job summary

Chartwells Higher Education at California State University Monterey Bay in Seaside, CA seeks an Analyst, Accounting SR to support end-to-end Electronic Accounts Payable processes. This role provides frontline assistance, root-cause analysis, and timely ticket resolution while contributing to training materials.

Candidates should have a 4-year degree (preferred) and 3+ years in customer service or Accounts Payable, with proficiency in Microsoft Office and Remedy.

Qualifications

• 4 year degree preferred
• 3 years of customer service experience (Accounts Payable experience a plus)
• Proficiency in Microsoft Office, Support Desk and Database systems
• Strong customer service focus, effective organizational and planning skills
• Working knowledge of Remedy, preferred
• Ability to work under pressure of tight deadlines, learn quickly and self-motivate

Responsibilities

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality
• Researches and gathers information for root cause analysis, working with other teams as is required
• Monitors support desk tickets and resolve and respond to requests in a timely manner
• Assists in creation and maintenance of support and training materials
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process
• Performs other duties as assigned

Skills

Customer service

Accounts Payable

Microsoft Office

Remedy

Support Desk

Database systems

Work under pressure

Education

4 year degree preferred

Tools

Remedy

Support Desk

Database systems

Job description

Chartwells Higher Education at California State University Monterey Bay in Seaside, CA seeks an Analyst, Accounting SR to support end-to-end Electronic Accounts Payable processes. This role provides frontline assistance, root-cause analysis, and timely ticket resolution while contributing to training materials.

Candidates should have a 4-year degree (preferred) and 3+ years in customer service or Accounts Payable, with proficiency in Microsoft Office and Remedy.