Senior AP Analyst - Process Excellence & Support

Canteen North America; Bloomingdale (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Canteen North America is seeking a Senior Accounting Analyst to assist with the end-to-end process of Electronic Accounts Payable. The role offers the chance to engage with field personnel, resolve issues, and respond to AP process inquiries in a dynamic, growth-oriented environment.

The ideal candidate has a 4-year degree and 3 years of customer service experience (Accounts Payable a plus) and is proficient in Microsoft Office, Support Desk, and database systems.

Qualifications

• 4 year degree preferred.
• 3 years of customer service experience (Accounts Payable experience a plus).
• Proficiency in Microsoft Office, Support Desk and Database systems.
• Strong customer service focus, effective organizational and planning skills.
• Working knowledge of Remedy, preferred.

Responsibilities

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality.
• Researches and gathers information for root cause analysis, working with other teams as required.
• Monitors support desk tickets and resolve and respond to requests in a timely manner.
• Assists in creation and maintenance of support and training materials.
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Learn quickly

Self-motivation

Deadline management

Education

Bachelor's degree preferred

Tools

Microsoft Office

Support Desk

Database systems

Remedy

Job description

Canteen North America is seeking a Senior Accounting Analyst to assist with the end-to-end process of Electronic Accounts Payable. The role offers the chance to engage with field personnel, resolve issues, and respond to AP process inquiries in a dynamic, growth-oriented environment.

The ideal candidate has a 4-year degree and 3 years of customer service experience (Accounts Payable a plus) and is proficient in Microsoft Office, Support Desk, and database systems.