Senior AP Analyst — End-to-End Invoicing & Support

Chartwells Higher Ed; Seaside (CA); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Chartwells Higher Education is seeking a Senior Analyst, Accounting to support the end-to-end Electronic Accounts Payable process at California State University - Monterey Bay, Seaside, CA. This role provides frontline support for field personnel and helps resolve AP-related inquiries.

Candidates must have unrestricted work authorization in the United States; sponsorship is not available. The position emphasizes task accuracy, collaboration, and timely issue resolution within a fast-paced

Qualifications

• 4 year degree preferred.
• 3 years of customer service experience (Accounts Payable experience a plus).
• Proficiency in Microsoft Office, Support Desk and Database systems.
• Strong customer service focus, effective organizational and planning skills.
• Working knowledge of Remedy, preferred.
• Ability to work under pressure of tight deadlines, learn quickly and self-motivate.

Responsibilities

• Provides daily support to field personnel utilizing the Electronic Accounts Payable functionality.
• Researches and gathers information for root cause analysis, working with other teams as is required.
• Monitors support desk tickets and resolve and respond to requests in a timely manner.
• Assists in creation and maintenance of support and training materials.
• Identifies support trends and related opportunities for enhancement of the electronic invoicing process.
• Performs other duties as assigned.

Skills

Accounts Payable

Customer Service

Microsoft Office

Education

4 year degree preferred

Tools

Remedy

Support Desk

Database systems

Job description

Chartwells Higher Education is seeking a Senior Analyst, Accounting to support the end-to-end Electronic Accounts Payable process at California State University - Monterey Bay, Seaside, CA. This role provides frontline support for field personnel and helps resolve AP-related inquiries.

Candidates must have unrestricted work authorization in the United States; sponsorship is not available. The position emphasizes task accuracy, collaboration, and timely issue resolution within a fast-paced