Senior Analyst, Partner Capabilities & AI CoE

CrowdStrike Inc.; New York (NY); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Generous vacation and holidays

Paid parental leave

Professional development

Employee networks

Job summary

CrowdStrike Inc. is a global cybersecurity leader seeking a Senior Analyst for Partner Business Capabilities. You will drive strategic planning, system improvements, and KPIs to optimize the partner experience, collaborating with Go-to-Market and IT teams.

The role emphasizes scalability, governance, and collaboration across cross-functional teams, with a focus on AI-powered tools and process excellence. Remote-friendly, fast-paced SaaS environment.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• 5+ years of Channel/Partner Program/Operations experience.
• Experience with key Partner capabilities: Leads, Contracts, Deal Registration, Cloud Marketplace, On-boarding, Incentives, Quoting (CPQ/RLM), Order Processing, Invoicing, B2B, Training/Certifications, Managed Services, and provisioning.
• Extensive Salesforce expertise.
• Experience in fast-growing SaaS environments.
• Strong analytical skills with ability to identify anomalies.
• Self-starter, detail-oriented, operationally-minded, comfortable with flexible hours.
• Understanding of the benefits and caveats in developing software with the assistance of agentic AI systems.
• Expertise in identifying and resolving issues related to data and output with AI systems.
• Excellent project management and communication skills.

Responsibilities

• Strategic Planning & Roadmap Management: Develop and maintain strategic roadmap for Partner capabilities enhancements and initiatives.
• System & Process Management: Serve as primary subject matter expert and escalation point for designated Partner capabilities.
• Documentation & Collaboration: Lead the Scalable Operations stream within the Alliances AI Center of Excellence and oversee lifecycle management of AI-powered tools.
• Collaboration: Coordinate cross-functional documentation of processes and Partner integration workflows and train stakeholders.

Skills

Salesforce

Analytical skills

Project management

Communication

SaaS experience

Education

Bachelor's degree preferred

Equivalent work experience

Tools

Google Workspace

Excel

PowerPoint

Clari

Tackle

Crossbeam

Miro

Slack

Tableau

Slackbot AI

Claude Code

Claude Cowork

Job description

CrowdStrike Inc. is a global cybersecurity leader seeking a Senior Analyst for Partner Business Capabilities. You will drive strategic planning, system improvements, and KPIs to optimize the partner experience, collaborating with Go-to-Market and IT teams.

The role emphasizes scalability, governance, and collaboration across cross-functional teams, with a focus on AI-powered tools and process excellence. Remote-friendly, fast-paced SaaS environment.