Senior Analyst - Financial Crimes QA & Identity Quality

Menlo Ventures; Chicago (IL); On-site; USD 112,000 - 155,000; Full time

Benefits offered by this job

In-office policy with remote Fridays

Wellness stipend

Comprehensive benefits

Paid parental leave

Job summary

Chime is seeking a Senior Analyst, Financial Crimes & Identity Quality to lead quality reviews across AML, fraud, KYC/CDD, watchlist and EDD. You will review investigations, supporting documents, and case decisions to ensure accuracy and policy adherence, partnering with risk, bank partners, and vendor teams.

You will translate QA findings into actionable improvements, coach investigators, and deliver reports that highlight trends and risk areas.

Qualifications

• 4+ years banking, risk management, or fraud detection/investigation experience.
• ACAMS certification is a plus.
• Experience with Fraud and/or AML investigations, including drafting/reviewing Unusual Activity Reports and training others on these processes.
• Experience with KYC/Identity workflows, including CDD, watchlist screening, negative news, and EDD.
• Quality assurance/quality control experience within Financial Crimes, AML, Fraud, Identity, or related compliance.
• Experience with BPO/vendor investigation teams and driving calibration.
• Strong written and verbal communication skills and ability to explain complex quality findings.

Responsibilities

• Lead complex QA sampling and reviews across Financial Crimes and Identity workflows.
• Review investigations, narratives, supporting documentation, and case decisions for accuracy and completeness.
• Identify anomalies, trends, root causes, and emerging risks from QA findings.
• Provide clear QA feedback and coaching to investigators and vendor teams.
• Produce quality reporting and insights for leadership.
• Collaborate with cross-functional teams to update procedures and quality expectations.
• Lead or support QA projects and readiness for new workflows.
• Travel up to ~10%.

Skills

QA leadership

AML investigations

KYC/CDD

Data analysis

Communication

Audit/training

Education

ACAMS certification

Tools

Case management systems

Excel

Google products

Job description

Chime is seeking a Senior Analyst, Financial Crimes & Identity Quality to lead quality reviews across AML, fraud, KYC/CDD, watchlist and EDD. You will review investigations, supporting documents, and case decisions to ensure accuracy and policy adherence, partnering with risk, bank partners, and vendor teams.

You will translate QA findings into actionable improvements, coach investigators, and deliver reports that highlight trends and risk areas.