Senior All-Source Discovery Platform Support Specialist

Base-2 Solutions, LLC.; Bethesda, Northern (MD, KY); Hybrid; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Base-2 Solutions is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 3 to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. This role supports the DOMEX Data Discovery Platform and focuses on enhancing user implementation of software developed under the DTP program.

The selected candidate will provide DTP familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant classified data to support

Qualifikationen

• Active TS/SCI clearance required with ability to obtain CI Polygraph.
• Bachelor's degree with 6 years of experience in all-source intelligence or 9 years without degree.
• Experience creating user guides and training end users for software platforms.

Aufgaben

• Become a DTP application power user to support discovery of critical intelligence insights.
• Provide SME on platform use and discovery tradecraft through in-person and virtual outreach.
• Enable IC users to discover, retrieve, and use data to solve intelligence problems and support operations.
• Build professional relationships to enable use of novel technologies and data in finished intelligence products.
• Identify opportunities to increase user adoption of DTP applications and data.
• Create DTP training and familiarization materials to support users.
• Document and communicate user requirements to DTP development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery.
• Collaborate with UI/UX designers, developers, integrators, system engineers, and testers.

Kenntnisse

Active TS/SCI

CI Polygraph

All-Source intelligence

User training & support

Ausbildung

Bachelor's degree with 6 years experience

Experience substitution for degree (3 years)

Tools

Elasticsearch/Kibana

Tableau

ArcGIS

Analyst Notebook

Jira

Confluence

SharePoint

Jobbeschreibung

Base-2 Solutions is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 3 to support the DIA-NMEC DOMEX Technology Platform in Bethesda, MD. This role supports the DOMEX Data Discovery Platform and focuses on enhancing user implementation of software developed under the DTP program.

The selected candidate will provide DTP familiarization and discovery tradecraft support to Intelligence Community users, helping them search for and retrieve relevant classified data to support