All-Source Platform Power-User & Training Lead

Base-2 Solutions, LLC; Bethesda (MD); On-site; USD 110,000 - 140,000; Full time

Job summary

Base-2 Solutions in Bethesda, MD is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 4 to support the DIA-NMEC DOMEX Technology Platform and enhance user implementation of software under the DTP program.

You will become a DTP power user, provide SME on platform use, enable IC users to discover and use data, and collaborate with UI/UX designers, developers, and testers to meet mission needs.

Qualifications

• Active TS/SCI with ability to obtain a CI Polygraph.
• Bachelor’s degree with a minimum of ten years of experience working with, or as, an all-source intelligence analyst.
• Experience creating user guides and training end users for software platforms.
• Ability to work in a dynamic, fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Become a DTP application power user to support the discovery of critical intelligence insights.
• Provide subject matter expertise on platform use and discovery tradecraft through in-person and virtual customer outreach and engagement.
• Enable IC users to discover, retrieve, and use data to solve intelligence problems and support operations.
• Build professional relationships enabling use of novel technologies and tradecraft to discover, retrieve, and incorporate data into finished intelligence products.
• Identify and pursue opportunities to increase user adoption of DTP applications and data.
• Create training and familiarization materials to support users.
• Document and communicate user requirements to DTP development teams.
• Collect and analyze metrics to refine user engagements and improve data discovery.
• Collaborate with UI/UX designers, developers, integrators, system engineers, and testers.

Skills

TS/SCI with polygraph

All-source intelligence experience

Training end users

User guides development

Communication

Problem solving

Self-motivated

Team collaboration

Requirements gathering

Time management

Education

Bachelor’s degree

Master’s degree

PhD

Tools

Elasticsearch/Kibana

Tableau

ArcGIS

Analyst Notebook

Microsoft Office

SharePoint

Jira

Confluence

Job description

Base-2 Solutions in Bethesda, MD is seeking a TS/SCI-cleared All-Source Platform User Support Specialist 4 to support the DIA-NMEC DOMEX Technology Platform and enhance user implementation of software under the DTP program.

You will become a DTP power user, provide SME on platform use, enable IC users to discover and use data, and collaborate with UI/UX designers, developers, and testers to meet mission needs.