Senior AI Workflow & Systems Designer (Remote)

CSAA Insurance Group; Idaho; Remote; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead (Remote). You will partner across business and technology to redesign complex workflows and create AI-ready systems of work, guiding discovery and translating needs into implementation-ready designs.

This senior role leads multi-functional collaboration, designs end-to-end systems that connect front-stage experiences with back-stage processes, and crafts reusable patterns for enterprise-scale transformation, all within a

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years in systems design, service design, or workflow transformation.
• Strong AI fluency and experience with AI-enabled workflows.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design across business and technology teams.
• Design human-in-the-loop workflows and define AI-human collaboration patterns.
• Create implementation-ready design artifacts and reusable enterprise patterns.

Skills

AI workflow design

Systems thinking

Cross-functional leadership

Stakeholder collaboration

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is hiring an AI Workflow and Systems Design Lead (Remote). You will partner across business and technology to redesign complex workflows and create AI-ready systems of work, guiding discovery and translating needs into implementation-ready designs.

This senior role leads multi-functional collaboration, designs end-to-end systems that connect front-stage experiences with back-stage processes, and crafts reusable patterns for enterprise-scale transformation, all within a