Senior AI Workflow Architect - Remote

AAA - CSAA Insurance Group; Kentucky; Híbrido; USD 144.000 - 193.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-first culture

Home-based role with occasional in‑per

Descripción de la vacante

CSAA Insurance Group (CSAA IG) is actively hiring for an AI Workflow and Systems Design Lead - Remote. You will partner with business leaders and technology teams to redesign complex workflows and build AI-ready systems of work, guiding discovery and translating needs into implementation-ready designs.

You will lead cross-functional workshops, create artifact-rich design outputs, and shape enterprise patterns to enable scalable, trusted AI-enabled outcomes across multiple locations and teams.

Formación

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow transformation, or related fields.
• Strong AI fluency including generative AI, agents, automation, and decision support.

Responsabilidades

• Lead AI Workflow Reinvention and Systems-of-Work Design across multiple teams and systems.
• Design end-to-end systems of work connecting front-stage experiences with backstage processes and AI agents.
• Create implementation-ready design artifacts and reusable patterns for enterprise systems design.
• Partner with business leaders to translate goals into workflow and AI-enabled designs.
• Facilitate workshops to move teams from ambiguity to aligned future-state decisions.
• Define intervention triggers, thresholds, and explainability requirements for AI-enabled workflows.

Conocimientos

AI workflow design

Systems design

Workflow modernization

Human-AI collaboration

Educación

Bachelor's degree or equivalent practical experience

Descripción del empleo

CSAA Insurance Group (CSAA IG) is actively hiring for an AI Workflow and Systems Design Lead - Remote. You will partner with business leaders and technology teams to redesign complex workflows and build AI-ready systems of work, guiding discovery and translating needs into implementation-ready designs.

You will lead cross-functional workshops, create artifact-rich design outputs, and shape enterprise patterns to enable scalable, trusted AI-enabled outcomes across multiple locations and teams.