Senior AI Workflow Architect - Remote

CSAA Insurance Group; Clifton (TX); Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Bonus up to 12%

401(k) match

Remote-friendly

Job summary

CSAA Insurance Group is recruiting an AI Workflow and Systems Design Lead for a remote role. The successful candidate will steer discovery, define how humans and AI collaborate, and translate complex business needs into concrete, reusable design artifacts for enterprise systems.

The role emphasizes human-in-the-loop design, cross-functional collaboration, and the creation of end-to-end systems of work that span multiple teams, applications, and data sources. Remote anywhere in the United States.

Qualifications

• Bachelor's degree or equivalent practical experience.
• ~10+ years in systems design, service design, or related fields.
• Deep expertise in systems thinking, design artifacts, and AI-enabled workflows.
• Experience leading multi-functional engagements across business units and tech teams.
• Strong ability to connect design decisions to business value.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across the enterprise.
• Partner with business leaders to translate goals into design and implementation.
• Define end-to-end systems of work linking front-end experiences to back-end processes.
• Create implementation-ready design artifacts and reusable patterns.
• Balance enterprise consistency with flexibility for different domains and platforms.
• Design human-in-the-loop approaches and determine appropriate AI-human division of labor.
• Work with Architecture, Data, Engineering and Governance during discovery and design.

Skills

AI fluency

Workflow design

Systems thinking

Leadership

Communication

Education

Bachelor's degree or equivalent practical experience

Tools

Design artifacts

Service blueprints

Job description

CSAA Insurance Group is recruiting an AI Workflow and Systems Design Lead for a remote role. The successful candidate will steer discovery, define how humans and AI collaborate, and translate complex business needs into concrete, reusable design artifacts for enterprise systems.

The role emphasizes human-in-the-loop design, cross-functional collaboration, and the creation of end-to-end systems of work that span multiple teams, applications, and data sources. Remote anywhere in the United States.