Senior AI Workflow Architect - Remote

CSAA Insurance Group; Iowa Center (IA); À distance; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Total compensation package

Flexible Workplace

Remote-first culture

Résumé du poste

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to redefine complex workflows and design AI-ready systems of work. This senior individual contributor will partner across business and technology to translate business needs into implementable designs and establish repeatable enterprise systems design practices.

The role emphasizes leading discovery, designing human-in-the-loop workflows, and creating implementation-ready artifacts.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Deep expertise in systems thinking, service design, and workflow design.
• Experience leading multi-functional engagements across units, systems, or platforms.
• Strong ability to create and communicate design artifacts such as blueprints and maps.

Responsabilités

• Lead AI Workflow Reinvention and Systems-of-Work Design.
• Partner with business leaders to understand goals, pain points, and needs.
• Lead both current-state and future-state design for complex workflows across teams and systems.
• Design end-to-end systems of work linking front-stage experiences with backstage execution.
• Translate workflows into clear, implementation-ready design artifacts.

Connaissances

Systems thinking

AI fluency

Human-AI design

Visual communication

Stakeholder collaboration

Formation

Bachelor's degree or equivalent practical experience

Master's degree in Design Strategy, HCI, Service Design, Business, Organizational Design, Technology, or related discipline

Description du poste

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to redefine complex workflows and design AI-ready systems of work. This senior individual contributor will partner across business and technology to translate business needs into implementable designs and establish repeatable enterprise systems design practices.

The role emphasizes leading discovery, designing human-in-the-loop workflows, and creating implementation-ready artifacts.