Senior AI Workflow Architect (Remote)

CSAA Insurance Group; Bristol (RI); Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Remote-first culture

Flexible Workplace

Home-Office options

Inclusive workplace

Disability accommodations

Job summary

CSAA Insurance Group invites a seasoned AI Workflow and Systems Designer to lead the reinvention of enterprise workflows and AI-enabled work systems. You will partner across business and technology to define how people and AI collaborate, translating complex needs into practical, scalable designs.

You will drive end-to-end systems of work, reconcile cross-team requirements, and create artifacts that guide architecture and delivery. This is a remote-first opportunity within the United States.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow/process transformation, design strategy, digital transformation, product/service innovation, management consulting, or product management.
• Demonstrated experience leading sophisticated multi-functional engagements involving multiple business units, systems, collaborators, or technology platforms.
• Strong ability to move between front-stage and backstage systems and to translate business needs into coherent future-state designs.
• Strong visual communication and storytelling skills; able to simplify sophisticated systems into clear representations.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across business and technology teams.
• Define how people and AI work together, translating business needs into implementation-ready designs.
• Create end-to-end systems of work connecting people, processes, data, and AI agents.
• Facilitate workshops to align multi-functional teams on future-state decisions.
• Document future-state workflows and reusable patterns for enterprise use.
• Partner with leadership to develop enterprise systems design methods and templates.

Skills

Systems design

Workflow design

AI/Generative AI

Design leadership

Workshops facilitation

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group invites a seasoned AI Workflow and Systems Designer to lead the reinvention of enterprise workflows and AI-enabled work systems. You will partner across business and technology to define how people and AI collaborate, translating complex needs into practical, scalable designs.

You will drive end-to-end systems of work, reconcile cross-team requirements, and create artifacts that guide architecture and delivery. This is a remote-first opportunity within the United States.