Senior AI Solutions Engineer (Presales)

Ultimate.ai; Illinois; Hybride; USD 188 000 - 282 000; Plein temps

Résumé du poste

Zendesk seeks a Senior Sales Engineer to craft technical demonstrations, build production-ready POCs, and connect complex client stacks through APIs. You will own validations, collaborate with account teams, and contribute to reusable tooling and automation.

The role emphasizes AI technologies, prompt engineering, and autonomous workflows, with 30% travel and a hybrid work setup. Strong communication with both technical and non-technical stakeholders is essential.

Qualifications

• Bachelor’s degree in a highly quantitative technical field.
• 2–4 years in a technical client-facing role or hands-on software development.
• Proficient with modern programming languages and web tech (JavaScript, Python, Node.js) and REST/SOAP APIs.
• Strong curiosity in AI technologies, including prompt engineering, LLMs, and autonomous workflows.
• Ability to travel ~30% annually for on-site workshops and client validation.

Responsabilités

• Develop Proof-of-Concepts (POCs) and tailor demonstrations and prototypes.
• Build and maintain API integrations across client stacks using REST APIs and webhooks.
• Own technical validation with security/architecture questionnaires and dev-to-dev reviews.
• Scale internal tooling with reusable code snippets and automation templates.
• Continuously learn AI trends, LLMs, and autonomous agent frameworks.

Connaissances

JavaScript

Python

Node.js

REST APIs

LLMs

AI

Travel 30%

Formation

Bachelor’s degree (CS, Analytics, Economics, or related quantitative field)

Outils

REST

SOAP

Description du poste

Zendesk seeks a Senior Sales Engineer to craft technical demonstrations, build production-ready POCs, and connect complex client stacks through APIs. You will own validations, collaborate with account teams, and contribute to reusable tooling and automation.

The role emphasizes AI technologies, prompt engineering, and autonomous workflows, with 30% travel and a hybrid work setup. Strong communication with both technical and non-technical stakeholders is essential.