Senior AI Solutions Architect: Prototyping to Production

Klaviyo Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 112,000 - 168,000; Full time

Benefits offered by this job

Equity

Sign-on payments

Health benefits

Job summary

Klaviyo Inc. seeks an AI Solutions Architect to accelerate AI use within Global Services. You’ll turn business challenges into practical AI solutions, prototype workflows, and scale production-grade implementations with engineering teams.

You’ll develop prompts, skills, agents, and retrieval workflows while promoting AI literacy across the org. The role focuses on strategy, prototyping, enablement, and cross-functional collaboration, with travel up to 10% and a strong emphasis on producing

Qualifications

• 4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.
• Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.
• Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.
• Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.
• Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.

Responsibilities

• Partner with Services leaders to identify high impact areas that could benefit from AI or automation.
• Prioritize opportunities based on efficiency gains and impact.
• Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones.
• Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms.
• Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources.

Skills

AI solutions

Solutions architecture

Internal tooling

Automation

Claude / LLM platforms

API integration

Prototype & iteration

Global Services familiarity

Tools

Claude

LLMs

APIs

Job description

Klaviyo Inc. seeks an AI Solutions Architect to accelerate AI use within Global Services. You’ll turn business challenges into practical AI solutions, prototype workflows, and scale production-grade implementations with engineering teams.

You’ll develop prompts, skills, agents, and retrieval workflows while promoting AI literacy across the org. The role focuses on strategy, prototyping, enablement, and cross-functional collaboration, with travel up to 10% and a strong emphasis on producing