Senior AI Solutions Architect for Cloud & Contact Center

Amazon; Denver (CO); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services (AWS) is the pioneer and leader in cloud computing. We are looking for an AWS Specialist Solutions Architect in Denver to help customers design scalable, secure cloud architectures and solve complex challenges.

You will work with GTM and engineering teams, share best practices through blogs and events, and develop technical solutions spanning the full customer lifecycle, from idea to production.

Qualifications

• 3+ years of design, implementation, or consulting in applications and infrastructures experience.
• 4+ years of contact center experience, or experience in technical work related to computer systems and technology components.
• Cloud Technology Certification or Bachelor's degree.

Responsibilities

• Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
• Provide advanced technical knowledge to GTM teams to unblock our customers’ largest and most critical business challenges.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events.
• Partner with Business Development teams to define technical components of GTM concepts and initiatives.
• Develop and support an AWS internal community of technical subject matter experts worldwide; create field enablement materials for the broader SA population.

Skills

Design & implementation

Consulting experience

Cloud concepts

Education

Bachelor's degree / Cloud Certification

Job description

Amazon Web Services (AWS) is the pioneer and leader in cloud computing. We are looking for an AWS Specialist Solutions Architect in Denver to help customers design scalable, secure cloud architectures and solve complex challenges.

You will work with GTM and engineering teams, share best practices through blogs and events, and develop technical solutions spanning the full customer lifecycle, from idea to production.