Senior AI Solutions Architect — Agentic AI for Connect

Amazon; Denver (CO); On-site; USD 150,000 - 210,000; Full time

Job summary

Amazon is seeking an experienced Applied AI Solutions Architect to accelerate adoption of Amazon Connect AI capabilities. You will embed with customers to design agentic AI solutions, configure MCP servers, and enable multi‑agent workflows across enterprise systems.

The role requires hands‑on work, including coding and building integrations with AWS services, data readiness assessments, and production‑readiness validation. Travel up to 25–40% for on‑site engagements is expected.

Qualifications

• 7+ years of experience in software development, cloud computing or related tech domains.
• 3+ years design, implementation, or consulting in applications and infrastructures.
• Familiarity with MCP and A2A protocols for tool integration and multi-agent communication.
• Hands-on experience with AI/ML concepts, LLMs, and retrieval-augmented generation (RAG).

Responsibilities

• Customer Engagement: Lead technical discovery sessions with customer teams to understand business requirements and AI readiness.
• Customer Data Readiness: Assess data quality, structure, governance, and readiness for AI agent use.
• Agentic AI Implementation: Design and configure AI agents, prompts, models, and tool integrations.
• MCP Server Configuration: Design and deploy MCP servers exposing tools and APIs for agent use.
• A2A Integration: Architect agent-to-agent communication patterns across enterprise systems.
• Integration Development: Build serverless integrations with Lambda, API Gateway, Step Functions, and code (Python/Node.js).
• Cloud Data Access: Architect secure access to cloud data stores powering AI tool use and RAG.
• Pre-Production Validation: Guide validation of AI agent performance against criteria before production.
• Knowledge Sharing: Create reusable artifacts and reference architectures for best practices.
• Service Team Collaboration: Provide feedback to product teams based on customer implementations.

Skills

Cloud computing

Software development

AI/ML concepts

Prompt engineering

Retrieval augmented generation

LLMs

APIs & integrations

Team collaboration

Tools

AWS Bedrock

MCP (Model Context Protocol)

A2A integration

Lambda

API Gateway

Step Functions

Python

Node.js

Job description

Amazon is seeking an experienced Applied AI Solutions Architect to accelerate adoption of Amazon Connect AI capabilities. You will embed with customers to design agentic AI solutions, configure MCP servers, and enable multi‑agent workflows across enterprise systems.

The role requires hands‑on work, including coding and building integrations with AWS services, data readiness assessments, and production‑readiness validation. Travel up to 25–40% for on‑site engagements is expected.