Senior AI Platform Solutions Architect

Harness; United States; Remote; USD 180,000 - 202,000; Full time

Job summary

Harness seeks a Senior Customer Architect (Forward Deployed Engineer) to join our Customer Success team. You will be a technical solution expert and advisor, working closely with our largest AppSec customers to design, implement and optimize the Harness platform and adoption strategies to ensure value realization.

Our team collaborates across security, DevOps, and cloud disciplines, delivering hands-on guidance and strategic guidance to help customers securely ship software with AI-enabled

Qualifications

• 7+ years of experience in software engineering, solutions architecture, technical consulting, security engineering, or technical account management.

Responsibilities

• Serve as the primary technical owner of customer implementations and adoption programs across the AppSec portfolio.
• Provide hands-on technical guidance and consulting to customers throughout the lifecycle.
• Develop strategic account success plans to ensure adoption and value realization.
• Proactively analyze customer usage data to surface trends and optimization opportunities.
• Collaborate with cross-functional teams to drive adoption, integration, and ongoing optimization.

Skills

Kubernetes ecosystem

AWS / Cloud

Linux

Troubleshooting

Programming/Scripting

Education

Bachelor's degree

Job description

Harness seeks a Senior Customer Architect (Forward Deployed Engineer) to join our Customer Success team. You will be a technical solution expert and advisor, working closely with our largest AppSec customers to design, implement and optimize the Harness platform and adoption strategies to ensure value realization.

Our team collaborates across security, DevOps, and cloud disciplines, delivering hands-on guidance and strategic guidance to help customers securely ship software with AI-enabled