Senior AI Platform Engineer - Production-Ready Systems

Jack Henry; Springfield (MO); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Jack Henry is seeking a Senior AI Engineer to scale AI proofs of concept into production-ready software. You will own AI systems, collaborate with cybersecurity and cloud teams, and mentor engineers while ensuring observable, auditable, and compliant deployments.

The role emphasizes production-grade AI workflows, validation, testing, and governance, with a hybrid work model requiring at least one day on-site weekly at multiple US offices.

Qualifications

• Must have a minimum of 6 years of technical experience in software development.
• Production ownership of AI systems (AI agents, AI features in products, MCP servers, etc).
• Experience with a major cloud environment (GCP, AWS, or Azure).
• Experience with unit testing and end-to-end automated testing.
• Experience with Kubernetes.
• Comfort with ambiguity and shifting priorities.
• Must be self-directed, and willing to push through roadblocks rather than wait them out.
• Must be able to travel up to 5% to attend internal business meetings, training and/or professional conferences.

Responsibilities

• Performs and leads system analysis and programming activities that take AI proofs of concept to production-ready software — including the research needed where no established pattern exists yet, and timely, quality delivery into production.
• Performs, and may lead, technical/engineering support for new and existing applications from code delivery until the retirement of the application.
• Develops, tests and reviews applications based on business requirements and industry best practices. Uses best practices, standard guidance, and agentic development workflows to create and modify code.
• Considers how code changes will affect end users and internal teams.
• Reviews code created by less experienced team members.
• Collaborates with quality and security partners — cybersecurity, cloud infrastructure, and AI governance — to ensure timely delivery of high-quality products.
• Performs and may lead work with cross-team as projects dictate.
• Works on and leads critical tasks and deliverables with no assistance, and sets and updates expectations on size, scope, and timelines.
• Participates in and may lead team in cross-functional meetings and discussions.
• Creates required technical documentation.
• Stays updated with emerging AI technologies and industry trends, recommending innovative solutions to improve software development processes.
• Adheres to documented departmental and corporate standards.
• Participates in the definition and documentation of standards — including what "production-ready" means for AI systems at Jack Henry.
• Lead unit tests, integration tests, and evals to ensure the reliability, security, and performance of developed software, especially AI systems and workflows.
• Debugs and troubleshoots issues as they arise, providing timely resolutions — including failure modes specific to AI systems, like quality drift, prompt regressions, provider outages, and cost spikes.
• May contribute to product architecture.
• May perform other job duties as assigned.

Skills

Production ownership of AI systems

Unit testing

End-to-end automated testing

Cloud environment experience

Kubernetes

Travel flexibility

Tools

Kubernetes

Terraform

Job description

Jack Henry is seeking a Senior AI Engineer to scale AI proofs of concept into production-ready software. You will own AI systems, collaborate with cybersecurity and cloud teams, and mentor engineers while ensuring observable, auditable, and compliant deployments.

The role emphasizes production-grade AI workflows, validation, testing, and governance, with a hybrid work model requiring at least one day on-site weekly at multiple US offices.