Senior AI/ML Platform Ops Engineer - Remote

CSAA; New York (NY); Remote; USD 105,000 - 140,000; Full time

Benefits offered by this job

Remote-first culture

Annual incentive up to 8%

Job summary

CSAA Insurance Group seeks a Software Engineer III to lead AI/ML Platform Operations in a remote-capable role. You will guide reliability, governance, and automation across enterprise AI workloads, collaborating with Data Engineering, Data Science, and Security teams to ensure scalable, observable AI platforms.

Ideal candidates bring 3+ years in software/platform engineering, strong Python/Java/JS skills, and experience with CI/CD, AWS, and observability tools.

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related disciplines.
• Bachelor's degree in CS/Engineering/IT or related field, or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools (Jenkins, Maven, GitHub Actions).
• Experience with cloud-native services (compute, storage, networking, databases, serverless).
• Experience building and maintaining operational monitoring, observability, and alerting solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.

Responsibilities

• Provide technical leadership for AI/ML platforms including Palantir Foundry, AWS Bedrock, SageMaker, and related cloud-native technologies.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLOs, and platform governance practices.
• Design and implement automation, monitoring, observability, and tooling to improve platform reliability and efficiency.
• Develop dashboards, health metrics, alerts, logging frameworks, and operational runbooks.
• Enhance CI/CD pipelines, deployment automation, IaC, and model release processes.
• Implement MLOps best practices including model monitoring, governance, and lifecycle management.
• Serve as a senior escalation point for complex production issues and drive RCAs.

Skills

Python

Java

JavaScript/TypeScript

Node.js

CI/CD

Cloud operations

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

Jenkins

Maven

GitHub Actions

AWS

Databricks

Job description

CSAA Insurance Group seeks a Software Engineer III to lead AI/ML Platform Operations in a remote-capable role. You will guide reliability, governance, and automation across enterprise AI workloads, collaborating with Data Engineering, Data Science, and Security teams to ensure scalable, observable AI platforms.

Ideal candidates bring 3+ years in software/platform engineering, strong Python/Java/JS skills, and experience with CI/CD, AWS, and observability tools.