Senior AI/ML Engineer for IVR & Multi-Channel Automation

GEICO; Dallas (TX); On-site; USD 100,000 - 215,000; Full time

Job summary

GEICO is seeking a Senior Engineer to lead the design, development, and deployment of large‑scale distributed AI applications across voice, IVR, and chat channels. You will build multi‑agent systems to improve automation and customer outcomes, collaborating with product, data science, and engineering teams.

You will ensure reliability, scalability, and performance while keeping pace with AI research and modern cloud practices.

Qualifications

• 4+ years of professional software development experience in Python or Java

Responsibilities

• Design, develop, and deploy large‑scale distributed AI applications across channels
• Build and optimize multi‑agent systems for smarter automation
• Collaborate with cross‑functional teams to translate requirements into scalable AI/ML solutions
• Ensure reliability, scalability, and performance with proper architecture and monitoring
• Stay ahead in AI and distributed systems research and adoption

Skills

Python

Java

AI/ML experience

Strong software engineering

Analytical/problem solving

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Azure

AWS

Docker

Kubernetes

PowerShell

REST APIs

Git

Job description

GEICO is seeking a Senior Engineer to lead the design, development, and deployment of large‑scale distributed AI applications across voice, IVR, and chat channels. You will build multi‑agent systems to improve automation and customer outcomes, collaborating with product, data science, and engineering teams.

You will ensure reliability, scalability, and performance while keeping pace with AI research and modern cloud practices.