Senior AI Governance Lead - Enterprise Risk & Strategy

Best Buy; Minneapolis (MN); Hybrid; USD 103,000 - 182,000; Full time

Benefits offered by this job

Competitive pay

Generous employee discount

Physical and mental well-being support

Job summary

The Senior Program Manager, AI Governance at Best Buy will lead enterprise AI governance, tracking intake, forums, gates and decisions to ensure portfolio visibility across units.

This role collaborates across Transformation, Technology, Architecture, Security, Legal, Privacy, Finance, HR and business teams, maintaining the enterprise AI register and driving awareness of investments, risks, outcomes, and dependencies.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 7+ years of experience in program or portfolio management, governance, operations, risk, strategy, transformation, or a related field.
• Demonstrated success leading complex, cross-functional programs and governance bodies with executive visibility.
• Experience designing enterprise processes, operating models, or governance mechanisms in a large, matrixed organization.
• Strong executive communication, facilitation, analytical, organizational, and influence skills.

Responsibilities

• Own and continuously improve the enterprise AI intake and governance process, including the AI front door, standards, decision criteria, and operating mechanisms.
• Lead AI intake and Gate 1 evaluation, ensuring opportunities have clear strategic alignment, business ownership, value hypotheses, success measures, and required sponsorship before advancement.
• Manage enterprise AI governance forums, including the AI Governance Council and Executive Steering Committee reviews, with clear decision materials, approvals, actions, and follow-through.
• Own the enterprise AI register and system of record, providing accurate visibility into initiatives, governance status, ownership, risks, funding, milestones, approvals, and outcomes.
• Coordinate cross-functional governance and Responsible AI requirements across Architecture, Security, Privacy, Legal, Procurement, Finance, HR, Enterprise Learning, Data & Analytics, and business teams, escalating risks and decision bottlenecks as needed.
• Measure portfolio health and governance effectiveness through KPIs, executive reporting, and insights on intake, cycle time, risk, adoption, value realization, investments, and strategic opportunities.

Skills

Program management

Governance

Cross-functional leadership

Executive communication

Risk management

Portfolio management

Education

Bachelor’s degree

Tools

Governance tooling

Portfolio management systems

AI platforms

Enterprise architecture

Job description

The Senior Program Manager, AI Governance at Best Buy will lead enterprise AI governance, tracking intake, forums, gates and decisions to ensure portfolio visibility across units.

This role collaborates across Transformation, Technology, Architecture, Security, Legal, Privacy, Finance, HR and business teams, maintaining the enterprise AI register and driving awareness of investments, risks, outcomes, and dependencies.