Senior AI Engineer: Missionforce Operations

salesforce.com, inc.; New York (NY); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce is building an AI-powered platform for mission-critical public-sector workflows within Missionforce Operations, a public-sector counterpart of Agentforce. You will shape product direction and engineering practice, leading AI features and reliable, secure systems for high-stakes environments.

You will collaborate across product, customer-facing teams, and executive stakeholders to evolve architecture, safety, and observability while mentoring engineers and driving delivery in a

Qualifications

• BS in Computer Science or equivalent with AI coursework.
• 4+ years in software engineering with a focus on AI/ML.
• Proficiency in Python, Go, Java, or C++.
• Experience designing production-grade distributed systems and APIs.
• Experience with model evaluation, telemetry, and safety.
• Experience with LLM orchestration frameworks and related tools.
• Proven ability to lead complex technical initiatives and mentor teammates.
• Excellent written and verbal communication skills.

Responsibilities

• Partner with product and engineers to build AI features for the platform.
• Lead development of intelligent agents for supply chain tasks.
• Design planning, orchestration, and evaluation systems for autonomous workflows.
• Make architectural decisions for mission-critical, high-availability systems.
• Establish practices for model evaluation, observability, and cost control.
• Guide strategic technical roadmaps with product and exec leadership.
• Drive enterprise observability, reliability, and cloud practices.
• Mentor engineers and raise technical execution standards.

Skills

Python

Go

Java

C++

AI/ML

Distributed systems

Leadership

Communication

Education

Bachelor's in Computer Science

Master's degree preferred

Tools

LLM orchestration frameworks

Docker

Kubernetes

Job description

Salesforce is building an AI-powered platform for mission-critical public-sector workflows within Missionforce Operations, a public-sector counterpart of Agentforce. You will shape product direction and engineering practice, leading AI features and reliable, secure systems for high-stakes environments.

You will collaborate across product, customer-facing teams, and executive stakeholders to evolve architecture, safety, and observability while mentoring engineers and driving delivery in a