Lead AI Software Engineer – Agentforce Operations

Salesforce, Inc.; San Francisco (CA); On-site; USD 173,000 - 260,000; Full time

Job summary

Salesforce seeks an experienced Lead AI Software Engineer to drive the Agentforce Operations AG team. You will develop intelligent agents that automate end-to-end supply chain tasks at global scale, delivering reliable, scalable automation and planning capabilities.

Collaborate with Product, Design, and executive leadership to chart multi-year technical roadmaps, guide AI model deployment and observability, and mentor engineers in AI/ML best practices within a dynamic, startup-within-Salesforce

Qualifications

• B.S. in Computer Science or equivalent; M.S. preferred in AI/ML related field.
• 5+ years of industry experience in Software Engineering with focus in AI/ML.
• Proficiency in Python, Go, Java, or C++.
• Strong background in APIs, data modeling, and databases.
• Ability to work independently and in cross-functional teams.
• Experience with model evaluation and automated testing for ML systems.

Responsibilities

• Lead development of intelligent agents for supply chain tasks with reliability and consistency.
• Spearhead architectural decisions for distributed systems serving millions of users with 24/7 availability.
• Design and implement planning systems enabling agents to execute multi-step workflows autonomously.
• Partner with Product Management and Executive Leadership to translate business vision into multi-year roadmaps.
• Guide technical decision-making for AI model deployment, safety, and reliability frameworks.
• Drive adoption of observability tools and cloud infrastructure best practices.

Skills

AI/ML

Python

Go

Java

C++

APIs

Data modeling

Distributed systems

Education

B.S. in Computer Science or equivalent (M.S. preferred)

Tools

Splunk

AWS

GCP

Job description

Salesforce seeks an experienced Lead AI Software Engineer to drive the Agentforce Operations AG team. You will develop intelligent agents that automate end-to-end supply chain tasks at global scale, delivering reliable, scalable automation and planning capabilities.

Collaborate with Product, Design, and executive leadership to chart multi-year technical roadmaps, guide AI model deployment and observability, and mentor engineers in AI/ML best practices within a dynamic, startup-within-Salesforce