Senior AI Engineer, Missionforce Ops - Public Sector AI

salesforce.com, inc.; Seattle (WA); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce is seeking a Senior AI Engineer for Agentforce & Missionforce Operations to shape AI products and lead an engineering team focused on public-sector workflows. You will collaborate with product leaders and forward-deployed engineers to deliver trusted AI systems in mission-critical environments.

You will own architecture, model safety, and observability, guiding long-term technical roadmaps and fostering a culture of high ownership and mentorship within a fast-moving,

Qualifications

• Bachelor’s degree in CS or equivalent with AI coursework.
• 4+ years in software engineering with AI/ML focus.
• Proficient in Python/Go/Java/C++ and distributed systems.
• Experience with AI model evaluation, benchmarks, telemetry.
• Hands-on with LLM orchestration frameworks and reliability.
• Strong leadership, collaboration, and mentoring abilities.
• Excellent written and verbal communication, eager to learn.

Responsibilities

• Partner with product and engineers to build reliable AI platform features.
• Lead development of agents that automate complex supply chain tasks.
• Design planning and orchestration systems for autonomous workflows.
• Make architectural decisions for mission-critical, multi-environment systems.
• Establish practices for model evaluation, observability, and cost control.
• Translate product vision into multi-year technical roadmaps.
• Drive safety, reliability frameworks, and deployment strategies.

Skills

Python

Go

Java

C++

Distributed systems

Model evaluation

LLM orchestration

Technical leadership

Cross-functional collaboration

Mentoring

Communication

Continuous learning

Education

B.S. in Computer Science

AI coursework (M.S. is a plus)

Tools

Docker

Kubernetes

Job description

Salesforce is seeking a Senior AI Engineer for Agentforce & Missionforce Operations to shape AI products and lead an engineering team focused on public-sector workflows. You will collaborate with product leaders and forward-deployed engineers to deliver trusted AI systems in mission-critical environments.

You will own architecture, model safety, and observability, guiding long-term technical roadmaps and fostering a culture of high ownership and mentorship within a fast-moving,