Senior AI Engineer — Distributed Systems & Self-Service

GEICO; Bethesda (MD); Hybrid; USD 105,000 - 215,000; Full time

Job summary

GEICO’s Service Engineering team is building large-scale distributed AI applications powering self-service across voice IVR, chat, SMS and email. The Senior Engineer will design, develop, and deploy AI systems and multi-agent architectures that improve automation and customer experience in a fast-growing environment.

Qualifications include 4+ years in Python/Java, experience with AI frameworks, cloud platforms (Azure/AWS), and APIs; familiarity with Dynamics CRM and Power Platforms is a plus.

Qualifications

• Bachelor’s degree in computer science, information systems, or equivalent.
• 4+ years of software development experience in Python or Java.
• Experience designing, developing, and deploying AI/ML models in production.
• Cloud experience with Azure, AWS or GCP, and building distributed systems.
• Experience with microservices and REST APIs; familiarity with Dynamics CRM/Power Platforms is a plus.

Responsibilities

• Design, develop, and deploy large-scale distributed AI applications powering self-service across multiple channels.
• Build and optimize multi-agent systems for intelligent automation and improved CX.
• Collaborate with engineering, product, and data science teams to translate requirements into scalable AI/ML solutions.
• Ensure system reliability, scalability, and performance through robust architecture and monitoring.

Skills

Python

Java

C++

TensorFlow

PyTorch

Distributed systems

REST APIs

Cloud computing

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Docker

Kubernetes

Azure

AWS

GCP

Microsoft Dynamics CRM

Microsoft Power Platforms

PowerShell scripting

Job description

GEICO’s Service Engineering team is building large-scale distributed AI applications powering self-service across voice IVR, chat, SMS and email. The Senior Engineer will design, develop, and deploy AI systems and multi-agent architectures that improve automation and customer experience in a fast-growing environment.

Qualifications include 4+ years in Python/Java, experience with AI frameworks, cloud platforms (Azure/AWS), and APIs; familiarity with Dynamics CRM and Power Platforms is a plus.