Senior AI Enablement Manager — Hybrid & Scale Adoption

Oliver Wyman; New York (NY); Hybrid; USD 165,000 - 200,000; Full time

Benefits offered by this job

Health and welfare benefits

Tuition assistance

401K savings plan

Employee assistance programs

Hybrid work environment

Job summary

Oliver Wyman is seeking a Senior Manager to lead the Quotient Inside AI Capability & Enablement, translating firm-wide AI priorities into scalable enablement strategies and structured coaching.

The role is a senior connector between strategic intent and enterprise execution, owning operating rhythms, stakeholder alignment, and workflow design to scale AI usage responsibly across the organization. The position is hybrid, with 60% in-office attendance.

Qualifications

• 8-10 years of experience in AI enablement, digital delivery, product operations, project management, or related roles.
• Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders, defined deliverables, and measurable outcomes.
• Hands-on experience working with AI tools and workflows (e.g., custom GPTs, prompt engineering, AI assistants), with the ability to translate experimentation into scalable enablement approaches.
• Experience operating in professional services or similarly complex, matrixed environments preferred.
• Experience influencing senior stakeholders and shaping operating models, standards, or adoption strategies preferred.

Responsibilities

• Lead complex enablement initiatives from scoping through execution and adoption (e.g., rollout of new prompting standards, custom GPT playbooks, adoption pilots, enablement governance mechanisms).
• Coordinate and influence cross-functional contributors across Product Strategy, Design, Training & Communications, and platform teams to ensure alignment, accountability, and high-quality delivery.
• Act as a senior thought partner to stakeholders across the organization, balancing strategic priorities with user needs and operational realities.
• Manage competing demands across initiatives, making clear trade-offs and recommendations to maximize organizational impact.
• Identify recurring patterns, unmet needs, and emerging opportunities across user requests, use cases, and adoption behaviors.

Skills

AI enablement

Product operations

Project management

Stakeholder management

Leadership

Cross-functional collaboration

Job description

Oliver Wyman is seeking a Senior Manager to lead the Quotient Inside AI Capability & Enablement, translating firm-wide AI priorities into scalable enablement strategies and structured coaching.

The role is a senior connector between strategic intent and enterprise execution, owning operating rhythms, stakeholder alignment, and workflow design to scale AI usage responsibly across the organization. The position is hybrid, with 60% in-office attendance.