Remote AI-Driven Customer Architect (Senior TAM)

GrowthLoop; North Township (IN); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Remote-first culture

Flexible PTO

Recharge Days

Home office stipend

Medical premiums

Job summary

GrowthLoop is transforming how enterprise marketing teams operate. This Senior Technical Account Manager will own the end-to-end technical relationship with a portfolio of enterprise customers, guiding deployment and value realization from GrowthLoop’s Compound Marketing Engine and AI features.

You’ll lead onboarding, drive adoption, and partner with AI-native product teams to deliver measurable outcomes. If you’re excited about agentic AI workflows, cloud data platforms, and translating complex

Qualifications

• 3-5 years in a client-facing technical role (solutions architecture, implementation engineering, technical CS, or marketing analytics).
• Strong proficiency in SQL and hands-on querying cloud data warehouses (BigQuery, Snowflake, Redshift, Databricks).
• Demonstrated ability to lead complex, multi-stakeholder technical projects from kickoff through delivery.
• Experience with cloud infrastructure (GCP, AWS, or Azure) and data pipeline concepts (ETL/reverse ETL, event streaming, data modeling).
• Excellent communication skills — translate technical complexity for engineering and executive audiences.

Responsibilities

• Lead end-to-end onboarding projects for enterprise customers, owning technical implementation across cloud data warehouses and data modeling.
• Own a portfolio of enterprise customers post-onboarding, driving adoption, expansion, and measurable value realization.
• Deliver executive-facing QBRs/EBRs and articulate business impact and roadmaps.
• Design and enable AI-powered workflows for audience ideation, campaign optimization, and performance analysis.
• Develop AI-enabled automations and internal tools to improve team efficiency and create repeatable playbooks.

Skills

SQL proficiency

BigQuery/Snowflake/Redshift

Project leadership

Executive communication

AI/ML awareness

Tools

BigQuery

Snowflake

Redshift

Databricks

GCP/AWS/Azure

Job description

GrowthLoop is transforming how enterprise marketing teams operate. This Senior Technical Account Manager will own the end-to-end technical relationship with a portfolio of enterprise customers, guiding deployment and value realization from GrowthLoop’s Compound Marketing Engine and AI features.

You’ll lead onboarding, drive adoption, and partner with AI-native product teams to deliver measurable outcomes. If you’re excited about agentic AI workflows, cloud data platforms, and translating complex