Senior AI-Driven Process Analyst

UKG Inc.

Trenton (NJ)

On-site

USD 84,000 - 119,000

Full time

36 hours ago

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Job summary

UKG Inc. is hiring a Business Process Analyst to map complex processes and design AI-enabled workflows. You will own end-to-end analysis, run stakeholder interviews, and translate enterprise priorities into practical changes.

You’ll partner with product and delivery teams to define use cases, acceptance criteria, and MVP scope, while monitoring performance and driving adoption. The role emphasizes cross-functional collaboration, process design excellence, and measurable business outcomes across

Qualifications

Experience analyzing and improving business processes.
Ability to map end-to-end processes and document ownership and data flows.
Experience guiding future-state designs and recommendations.
Proven ability to facilitate interviews and workshops with stakeholders.
Experience linking recommendations to measurable business outcomes.

Responsibilities

Define process challenges, target outcomes, and AI-enabled value opportunities.
Conduct process data analysis and stakeholder interviews to identify improvements.
Map current and future journeys with roles, data, and controls.
Define use cases, user stories, and acceptance criteria with delivery teams.
Shape MVP scope and guardian rails for AI-enabled workflows.
Support adoption, UAT, and iterative process refinement.