Senior AI Delivery Lead - Remote

EBSCO Information Services, Inc.; Boston (MA); Remote; USD 169,000 - 282,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Retirement Savings Plan

Paid Parental Leave

Holidays and PTO

Mentoring program

Job summary

EBSCO Information Services is standing up a forward-deployed AI delivery capability inside its Data & AI organization. We are hiring a Delivery Lead to guide a pod of AI engineers, set technical direction, and drive fast, reliable production AI systems.

You will partner with Product, Security, Customer Service, and Operations to ship AI that improves speed, quality, and cost, while leaving reusable patterns and guardrails for the rest of EBSCO.

Qualifications

• 10+ years in software, product, or AI delivery.
• 3+ years leading teams that shipped AI-powered production software.
• Hands-on fluency with agentic AI such as LLM orchestration, RAG, vector search, and human-in-the-loop design.
• Proven track record partnering with delivery and implementation teams to production.

Responsibilities

• Lead the Forward-Deployed Engineering pod: own outcomes, delivery roadmap, team growth and performance.
• Score inbound demand on value/feasibility/data-risk; time-box engagements and enforce clean hand-offs.
• Set technical direction for production agentic systems and patterns (LLM orchestration, guardrails).
• Stand up evaluation harness, guardrails, observability, and reusable pattern catalog.
• Own cost-to-serve: model selection, small-language-model migration, prompt caching.
• Partner with sponsors to convert use cases into shipped systems.
• Collaborate with strategic delivery vendors while protecting IP.
• Instrument and report impact on Speed/Quality/Cost/Learning scorecard to SLT.
• Scale capability by maturing the pod and embedding champion networks.

Skills

AI delivery leadership

Team leadership

LLM orchestration

Cloud-native AWS

Stakeholder management

Cross-functional collaboration

Hands-on credibility

Tools

MCP governance

RAG / vector search

Job description

EBSCO Information Services is standing up a forward-deployed AI delivery capability inside its Data & AI organization. We are hiring a Delivery Lead to guide a pod of AI engineers, set technical direction, and drive fast, reliable production AI systems.

You will partner with Product, Security, Customer Service, and Operations to ship AI that improves speed, quality, and cost, while leaving reusable patterns and guardrails for the rest of EBSCO.