AI Delivery Lead — Build Production-Grade Systems

EBSCO Information Services, Inc.; Nashville (TN); Remote; USD 197,000 - 282,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Parental leave

Paid time off

Mentoring program

Job summary

EBSCO Information Services is standing up a forward-deployed AI delivery capability inside its Data & AI Organization. You will lead a pod of AI engineers, set the technical direction for agentic AI systems, and partner with sponsors across Product, Security, Customer Service, and Operations to ship AI that improves speed, quality, and cost.

This is a player-coach role with executive sponsorship, a live backlog on day one, and a mandate to create reusable patterns, guardrails, and scalable

Qualifications

• 10+ years in software, product, or AI delivery including production AI systems.
• Hands-on with LLM orchestration, RAG, vector search, and guardrails.
• Proven track record partnering with sponsors, delivery and implementation teams.
• Strong cross-functional communication translating between executives and engineers.

Responsibilities

• Lead the Forward-Deployed Engineering pod and the delivery roadmap.
• Set technical direction for production agentic systems and guardrails.
• Own cost-to-serve, model selection, and prompt caching strategies.
• Partner with business sponsors to convert use cases into shipped systems.
• Scale the capability and seed the embedded champion network.

Skills

AI delivery leadership

Production AI/ML experience

LLM orchestration

Responsible AI

Cross-functional communication

Executive partnering

Tools

AWS

Job description

EBSCO Information Services is standing up a forward-deployed AI delivery capability inside its Data & AI Organization. You will lead a pod of AI engineers, set the technical direction for agentic AI systems, and partner with sponsors across Product, Security, Customer Service, and Operations to ship AI that improves speed, quality, and cost.

This is a player-coach role with executive sponsorship, a live backlog on day one, and a mandate to create reusable patterns, guardrails, and scalable