Senior AI CX Sales Exec — Government Enterprise

Urban Ridge Supplies; New York (NY); On-site; USD 112,000 - 196,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance.

Telehealth coverage

Flexible work schedules and work from

Development and career growth

Open Time Off + 10 holidays

401(k) matching

Adoption Assistance

Fertility treatments

Job summary

Genesys is seeking an enterprise sales leader to drive AI-powered CX adoption within state and local government across a defined territory. You will own complex deals, build executive relationships, and shape digital transformation strategies that modernize public services.

This role requires MEDDPICC discipline, cross-functional collaboration, and willingness to travel up to 25%. You will influence funding priorities and guide customers through procurement in a high-impact environment.

Qualifications

• 8+ years of enterprise sales or business development experience focused on state and local government markets.
• Experience selling AI, enterprise software, cloud computing, networking, or customer experience solutions.
• Strong understanding of state and local government procurement, funding models, and regulatory environments.
• Proven ability to execute disciplined sales methodologies such as MEDDPICC, account strategy mapping, and opportunity planning.
• Experience building and managing pipeline using tools such as Salesforce, Clari, or similar platforms.
• Strong communication skills with the ability to present complex solutions and business value to executive stakeholders.
• Ability to travel at least 25 percent within the assigned region.
• Bachelor’s degree or equivalent professional experience

Responsibilities

• Drive revenue growth, market share, and pipeline expansion across a defined state and local government territory.
• Lead complex sales cycles using MEDDPICC methodology, ensuring disciplined execution from prospecting through deal closure.
• Develop and execute strategic territory plans aligned with organizational priorities and regional growth objectives.
• Build and expand executive-level relationships across government agencies, influencing funding priorities and digital transformation initiatives.
• Navigate public sector procurement and acquisition processes to guide customers through successful purchasing decisions.
• Create and maintain a robust sales pipeline by engaging prospects, partners, and existing customers.
• Collaborate with channel partners, including VARs, integrators, and carrier partners, to increase market awareness and drive joint opportunities.
• Partner with internal teams including business development, marketing, and customer success to support territory growth and customer adoption.
• Deliver compelling business value propositions through written and verbal communication, aligning Genesys solutions to customer challenges.
• Collaborate with legal and finance teams to manage complex contract negotiations and ensure successful deal execution.
• Prepare and present business reviews to senior leadership, aligning strategies with revenue growth expectations.
• Build deep knowledge of customer missions, modernization plans, and industry trends to position differentiated solutions.
• Accelerate customer adoption and satisfaction in partnership with Customer Success Managers

Skills

Enterprise sales

Public sector sales

MEDDPICC

Strategic account planning

Executive stakeholder communication

Pipeline management

Travel 25%+

Clear communication

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Clari

Job description

Genesys is seeking an enterprise sales leader to drive AI-powered CX adoption within state and local government across a defined territory. You will own complex deals, build executive relationships, and shape digital transformation strategies that modernize public services.

This role requires MEDDPICC discipline, cross-functional collaboration, and willingness to travel up to 25%. You will influence funding priorities and guide customers through procurement in a high-impact environment.